MyCard Rewards - Bonus Points Offer

Platinum card with standard extras

However, the extras on the card are useful, like complimentary travel insurance and extended warranty.Because it’s a MasterCard, it’s accepted almost everywhere. However, the rewards “payback” is not as good as, say, any American Express. However, if you can get this card for a…

Helpful service, automated payments

We have had this card for many years on a lifetime zero fee. The service from the overseas call centre has been always helpful. Citibank has great offers to assist with managing our finances. A fantastic feature is to automatically pay out the monthly balance on the due date.

Difficulties with customer service

Whenever I have contacted Citibank with a problem or other enquiries, the consultant has not been very helpful and has often gone off on a tangent and not addressed my enquiry. Sometimes I have felt very frustrated and have had to persevere through their talk before I have had…

Very rewarding card

I have had this card for many years and the reward program has been very profitable.The most profitable use of points is to always cash points in for a store gift card, then go shopping for the best price.I have zero fees and full privileges. WOW!

High interest, slow rewards

Takes a long time to get rewards up for anything useful and the interest is very high, especially after the rate cuts we have had. You get a catalogue every three months with things you can get with your rewards or you can supplement your rewards with cold hard cash to get them…

They are very helpful when you ring the conciergeHave been happy with this card

Citibank has, over the years, provided above average customer service. The rewards are good and being a Visa card, I can use it at most places without getting charged. My only concern is that the rates are a little on the high side.At one point I had a problem with the rewards…

No longer impressed

I have had this card for a long time and it used to have benefits (like rewards) that others didn’t. It annoys me that there are very few ATMs that don’t charge you for using them and you get charged an enormous amount for making a payment one or two days late, even though it…

Rewards are difficult to understand

Citibank’s rewards points system is difficult to understand. Recently payment terms were reduced to effectively less than 55 days. When you need to contact customer service, it usually takes forever just to get through, even though they are usually pretty good in answering any…

OK card

This is an OK card. Rates are too high and rewards are limited, but it’s generally OK. It’s widely accepted and easy to use.

I've earned great rewards with this card

Fantastic card with excellent rewards. I got this card on a special deal with no annual fees, so I am never letting go of this wonderful deal.Citi were able to chase up one failed internet purchase and have an excellent security response to fraudulent card use.